Refund Policy
Effective Date: January 2026
Penciledge LLC provides digital and financial technology services.
Refund Eligibility
Refunds may be considered only under the following conditions:
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Duplicate or erroneous charges caused by system error
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Failed transactions where funds were debited but service was not delivered
Non-Refundable Cases
Refunds will not be issued for:
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Services already successfully rendered
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Verification or compliance-related fees
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User errors or violations of our Terms and Conditions
Processing Time
Approved refunds are processed within 5–10 business days, depending on the payment method used.
All refund requests must be submitted through our official support channels.
